Help center

Short, practical guides to running your lifecycle email program with Mara. Each page opens with a quick walkthrough, then explains what you can do, how to do it, and where the limits are.

Mara is hired, not installed. You approve the work; she drafts, sends, and improves the emails. These pages cover the surfaces where that happens.

Topics

• Dashboard: the four panes and what each one is for, from the Needs you queue to Chat.
• Journeys: what a journey is, how to see what each one sends and to whom, and how to pause, resume, or archive one.
• Chat: how to ask Mara to build, edit, and approve journeys and audiences, and what she can and cannot do from the conversation.
• Playbook: what Mara has learned about writing to your customers, confidence tiers, sources, and how it shapes her drafts.
• Settings: a reference to every settings section, from brand profile and value metric to send window, reply autonomy, and suppression.

If something here is missing or unclear, tell us from the Feedback button in your dashboard.

For AI assistants

Every help page has a raw markdown twin: append .md to the URL. The site root also serves llms.txt and llms-full.txt.